Client Charter

We are prepared to provide professional services, Efficient, Accurate and Quality to our customers based on the principle of 5 M;

  • Assurance to provide efficient, accurate and quality services in the most courteous and helpful manner. 
  • Plan, design and implement projects with emphasis and focus on quality, comfort and well-being of the community and the environment, attractive and cost effective.
  • Constant maintenance so that the property can be utilised safely and conveniently with economical maintenance costs within a specified timeframe.
  • Provide equitable treatment, assistance on information services, and technical expertise based on current technology.
  • Resolving any complaint within a period not exceeding two weeks.

We pledge to provide the best and excellent services through a dynamic and progressive professional management to ensure our customers’ satisfaction based on the 3M principles which uphold the foundation of our plans.


Quick Link





Development Department, Universiti Malaysia Perlis, No. 38, Jalan Bukit Lagi, 01000 Kangar Perlis
Phone : 04-9798100 / 04-9798057 , Fax : 04-9798221
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