Client Charter

We are prepared to provide professional services, Efficient, Accurate and Quality to our customers based on the principle of 5 M;

  • Assurance to provide efficient, accurate and quality services in the most courteous and helpful manner. 
  • Plan, design and implement projects with emphasis and focus on quality, comfort and well-being of the community and the environment, attractive and cost effective.
  • Constant maintenance so that the property can be utilised safely and conveniently with economical maintenance costs within a specified timeframe.
  • Provide equitable treatment, assistance on information services, and technical expertise based on current technology.
  • Resolving any complaint within a period not exceeding two weeks.

We pledge to provide the best and excellent services through a dynamic and progressive professional management to ensure our customers’ satisfaction based on the 3M principles which uphold the foundation of our plans.


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Development Department, Universiti Malaysia Perlis, No. 38, Jalan Bukit Lagi, 01000 Kangar Perlis 

Phone : 04-9798100 / 04-9798057 , Fax : 04-9798221
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